DK-88 Malaysia Privacy Policy: What We Collect and Why
This notice explains how personal data is handled when you use DK88. The service is operated by Flybergom B.V. under a Curaçao licence, no. OGL/2024/2241/1178, issued in March 2025. The account currency is MYR, and the service is meant for adults aged 18 and above.
By registering, a player accepts that the data described below is needed to run an account. If you do not agree with this notice, do not register at DK88. The terms shown on the site at registration apply together with this notice.
What Data We Collect
DK88 collects only the data that an online gaming account normally needs. Some data comes directly from you. Other data is created when you use DK88.
At registration, the form asks for an email address, a username, a password and a Malaysian mobile number in the 01-xxxxxxx format. An activation link is sent to the email address. DK88 stores these details so that the account can be created and recovered.
For identity verification, the operator requires a scan of an NRIC or passport. It also requires proof of Malaysian address, for example a utility bill. This verification is mandatory before withdrawals. Clear, complete documents help DK88 to finish the check without delay.
When you deposit or withdraw, payment details are processed. These can include the method used, such as FPX online banking, DuitNow QR, an e-wallet, a card or a crypto currency. They also include the amount, the date and the status of each transaction. DK 88 uses this record to credit the balance in MYR and to answer payment questions.
When you contact support, the messages you send are kept so that the case can be handled. Support is available by live chat, email, WhatsApp and Telegram. Anything you write in those channels can be stored with the case at DK88.
Technical data is created during use. It may include the device type, the browser, the time of access and the pages visited. This helps to keep the service stable and to detect unusual activity on an account.
Players who search for Dashkng 88 and register through the official site provide the same data as any other player. No special categories of data are requested for registration. Do not send passwords or card numbers to support by chat.
Your Rights
You have the right to ask how your data is used. You may request access to the data held about you. You may also ask for incorrect details to be corrected. These requests are made through support, as described in the next section.
You can update some account details yourself in the account area of DK88. Changes to verified identity data may need new documents. Support will explain which documents are required in each case.
You may ask to close your account. A closure request can lead to the removal of some data, but the operator may need to keep certain records. Records linked to payments and verification are an example. The reasons for keeping them are explained in the section on storage.
You may also withdraw from DK88 marketing messages. Promotional contact is optional. Ask support to stop it, or use the choices in your account if they are shown.
Legal rights depend on the law that applies to you. Malaysia has no domestic licence for online casinos, and DK88 operates offshore under its Curaçao licence. This notice does not list specific statutes, and it does not replace independent legal advice. If you are unsure of your position, ask a qualified adviser.
The rights above can be limited when the data is needed to meet a legal duty, to prevent fraud or to protect other players. Where that applies, support will tell you in general terms why a request cannot be completed in full.
Contacting Us About Your Data
Use the support channels of DK88 for any question about your data. Live chat runs 24/7 and is offered in English, Malay and Chinese. The typical response time is under a minute.
Email is also available, and a reply usually takes about 24 hours. WhatsApp and a Telegram community channel are listed too. There is no phone support, so do not look for a telephone number on the site.
When you write to support, state clearly what you want. For example, say whether you want to see your data, correct a detail or close the account. Give the username so that the team can find the account. Do not include your password.
DK 88 may ask you to prove your identity before it shares or changes any data. This protects you, because it prevents another person from asking for your information. Answer the questions in the same channel where they were asked.
Dash King 88 and other spellings point to the same service, and the same channels apply. This notice does not give a postal address or a separate privacy email, so use the live chat or the email option shown on the site. If a request is refused, ask support to explain the reason.
How Long We Keep It
DK88 does not state a fixed retention period in this notice. At DK 88, data is kept for as long as it is needed for the purposes described here. After that, the operator may remove it or make it anonymous.
Some records may be kept longer than the account itself. This applies to identity checks, payment records and the history of support cases. They help the operator to answer disputes, to meet legal duties and to prevent fraud.
If you close your account, DK88 may keep a limited set of data for those reasons. Self-exclusion is a special case. A record of the exclusion may be kept so that the block can be respected if you try to register again.
For details on how long your own data will be kept, ask support through live chat or email. The answer may depend on the type of data and on the legal duties that apply.
Data is protected by 256-bit SSL encryption while it moves between your device and DK88. Two-factor authentication is available and is recommended when you sign in from a new device. These measures lower the risk of unauthorised access, but no system can promise complete security.
You also play a part in protecting your data. Use a strong and unique password. Do not share the account with anyone. Log out on shared devices, and keep your email account secure, because it receives the activation link and other account notices.
Why We Use It
The operator uses data for a limited set of purposes. Each purpose is linked to running a gaming account in a safe way.
The first purpose is to create and manage your account. Registration details let DK88 identify you, send the activation link and support you after login. The second purpose is verification. Identity documents confirm that you are an adult and that the account belongs to you.
The third purpose is payments. Transaction data allows the operator to process deposits and withdrawals in MYR. Verified accounts are reported to receive withdrawals in about 15 minutes, and the first one can take up to about an hour. These times depend on a completed check.
The fourth purpose is safety and responsible gambling. Data helps DK88 to apply deposit caps and loss reminders, and to enforce self-exclusion. It also helps to detect duplicate accounts and misuse of bonuses.
The fifth purpose is support on DK88. Messages and account details allow the DK88 team to resolve questions quickly. The sixth is service quality. Technical data shows where the site is slow or where errors occur.
Data is not used to promise winnings or to pressure anyone to play. Marketing messages are optional, and you can ask to stop them. Players who write Dashking88 or Dashking 88 in a search bar are still covered by the same rules once they register.
This notice may change from time to time. The version shown on the site applies. Check it again when you return, and contact support through the channels of DK88 if a change raises a question.